Entry 20: Closing Time

It has been A LONG time since I’ve written anything for you guys and I’m sorry for my impromptu hiatus but I’m back! Last Friday the employees of the Marshall Kmart were handed a giant “!@#$ you” and were told that in July we would all need new jobs. Alright fine our store is closing, whatever, I never planned on being a career man. The riff is that I’m not leaving on my own terms. I’m leaving because some corporate stooge decided that we “weren’t profitable ENOUGH” to continue to be employed. (Yeah, our store has had increased sales the past 2 years, but I digress) Anyways! Here we go.

My first reaction was disbelief and a general IDGAF feeling. (For those who casually view the internet IDGAF stands for I don’t give a *expletive*) As the days rolled on I realized that this wasn’t necessarily a bad thing. I graduate around the same time our store is set to close. Wait a minute… no job, no girlfriend, no concrete reason to anchor myself in Minnesota. Hmm… after May I will have a college degree and almost NO OBLIGATIONS. Huh… I have family all over the country, as well as friends. I… actually… wanna leave this place. At least for a little while. Once I realized this I felt a sense of freedom, a sense of adventure. I’m a 23 year old man (read child-at-heart), I don’t wanna settle down yet. I don’t want to “plant my roots.” I want to experience what the rest of the states, and maybe the world has to offer! I really don’t know where I was going with this paragraph but who cares? I’m free!! But seriously, any suggestions for a place to live for a year or two are more than welcome.

Topic 2! Customer reactions and corporate expectations. First off, the reactions about our store closing have been awesome! Even the negative ones, the ones who “saw it coming” realize that the blame can’t be entirely placed on the people within the store. Lets be honest, Kmart hasn’t updated anything in their stores since… who knows when. The supportive ones have actually made me look forward to interacting with customers. Sure their sympathies don’t help me financially or land me a new job but the fact that some people care is encouraging. Now, on to the not so nice people. To the guy who called in to confirm what he heard on the radio and read in the newspaper (the fact that our store was closing) then asked a question and THEN cut me off when I started to answer his question with “Oh wait. You don’t care, you won’t have a job come July anyways!” (Sorry mom and dad) FUCK YOU!! No one in my extensive retail career has made it more difficult for me to force a smile than you. NO ONE!! I’m serious. If I could punch someone through a phone… I would have. Don’t be a jackass just because our store is closing. Once the “shock” period was over I actually put more effort into my job on a more consistent basis than I had before. Why? I want to show all the desk jockeys that they were wrong to close us. You still want us to get a 4% enrollment rate? How about 10%? 70% on our loyalty program? Why not hit 80%? Oh wait… we’re going to give up because we’re closing… that’s right. I forgot. My. Mistake.

Alright folks it’s been a while since I’ve posted but hopefully I can start to do this on a more consistent basis. Monday and Wednesday updates for sure. Friday’s might be a bit more difficult because they take a bit more thought than my other entries. Again, mom and dad, I’m sorry for the language in this one but random punctuation marks and symbols don’t always cut it. For the dedicated, look for a Monday Mini-Rant on… something… this coming Monday. Thanks for tuning in guys.

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